How much the shipping ?
In Italy the delivery charge is 8 euro .It’s a fixed charge. Regardless of the goods you are going to buy.
Thus if you purchase a book and ten torches, two scarves and a sticker you have to add 8 euro for the delivery. This charge is the same, but for the banner toll which charge is 10 euro.
By the way the web site program will give automatically the total amount
For the delivery abroad from Italy the charge depends from the destination, and on the weight.
At the last purchase stage the program provides to give you the exact price delivery included.
How can I pay ?
If you live in Italy you can pay with “poste pay card” with a payment on the account or with a bank transfer.
The detail of the payment appear at the end of the purchase order
What should I do after the payment ?
If you live in Italy and you paid with Posta pay card you just inform by e-mail .
If you pay with a bank transfer or the payment on the account you can send a fax with the copy at the following number 089-724152, operating 24 hours on 24 or by e-mail at the following address info@fansshop.eu. If you live abroad inform us by e-mail about the payment.
If the courier will not find me at home ?
In case the courier won’t find anybody at home, he will leave a notice and he will return next day. You can contact it by phone. The goods will be at your disposal for 7 days, without any additional charge. You can collect your goods by yourself from Monday to Friday at 9.00 a.m. until 6.00 p.m. on Saturday only from 9.00 until 12.00 a.m. If you do not collect the goods it will be addressed back to the sender. The new delivery will be charged on you.
How long I should wait for the delivery ?
the delivery time depends on the destination, but they are shipped the day after the payment (except Saturday Sunday and holidays).
Generally for the goods present in our store the delivery is about 48 hours. If the goods are not in our store, the delivery requires 7 working days, for the countries in the European Union 5 days.
